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Our Canadian Offices will be closed on Monday, October 12th in observance of Canadian Thanksgiving.

We will be operating with reduced staff but still available from 9:00 am - 5:00 pm ET.

Home > Engage Training > 2026 Black Diamond Engage - Workshop Wednesdays
2026 Black Diamond Engage - Workshop Wednesdays

Welcome to Workshop Wednesday!

Join us each month for comprehensive training sessions crafted to enhance your expertise and elevate your skills within the Engage platform. Each session will be led by the Engage Team and feature different discussion topics.

 

We have carefully curated these sessions for your benefit, whether you are a new user learning the system or an existing user brushing up on your skills. Either way, we promise these training sessions will be beneficial to you and your firm.

 

While all Engage users are invited, some sessions are designed specifically for System Administrators. This strategic division ensures that participants receive content most relevant to their roles. Please consider this when registering.

 

Be sure to share the invite with your team and bring your questions. We look forward to your active participation!

 

 

2027 Dates Coming Soon!

 


Monthly Recordings

January: Kick Off the New Year with Engage: Master the Basics of CRM Navigation and Record Management

 


February: Boost Your Productivity with Engage: Activity Management, InTouch Service Levels & Smarter List Views

 


March: Visualize Success with Engage: Personal Dashboards & Pipeline Tools to Track Your Prospects

 


April: Utilizing Engage Workflows - Workflow Manager

 

 


May: Exploring Copilot and Wave Release 1

 

 


July: Working with Professional Services

 

 

 


September: Behind the Scenes: Setting Up InTouch Service Levels & Creating Workflow Templates

 

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